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Betting Rules
These Betting Rules explain the general conditions that apply when you place a bet or wager with Stellar Casino. They are intended to help players understand how bets are selected, accepted, recorded, settled and reviewed. Please read these rules together with the applicable Terms and Conditions, individual game rules, market information and notices displayed on the website before placing a bet.
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1. General betting conditions
By using the betting services provided through Stellar Casino, you confirm that you have read and understood the rules that apply to your bet. You must be legally permitted to use online gambling services in the place where you are located. It is your responsibility to check the laws that apply to you before opening an account, depositing funds or placing a wager.
Article contents
You must use your own account and provide information that is accurate, complete and current. An account must not be shared with another person, and you must not allow another person to place bets using your login details, payment method or account balance. You are responsible for keeping your username, password and other account information secure.
Only one person may use an account. Stellar Casino may review account activity, identity information, payment details and betting patterns where this is necessary for security, compliance, responsible gambling or the proper operation of the service. Additional information may be requested before an account, bet, deposit or withdrawal can be processed.
The betting options, markets, games, prices, odds, stake conditions and features available on the website may change from time to time. Availability may depend on your location, account status, the type of bet and other operational or legal requirements. Information displayed on the website is provided for general guidance and should be checked carefully before you confirm a bet.
Your responsibility before betting
- Check that you have selected the intended event, game, market, outcome, stake and odds or price before confirming the bet.
- Read any specific rules, terms, restrictions or settlement information shown for the relevant market or game.
- Make sure your account balance and payment method are available for the intended transaction.
- Do not place a bet if you are unsure about the market, outcome, stake or applicable rules.
- Keep your account credentials private and use the available support process if you believe your account has been accessed by someone else.
- Confirm that you are in a location where online betting is permitted before using the service.
- Do not place bets on behalf of another person or allow another person to direct your account activity.
Betting should be treated as entertainment and not as a guaranteed source of income. You should understand the risks involved before you play and only use funds that you can afford to lose. There is no guaranteed outcome, and previous results do not predict future results.
2. Placing and accepting bets
A bet is placed when you select the required options, enter or confirm your stake and submit the bet through the website. A bet is not necessarily accepted merely because it has been selected in a bet slip or displayed on screen. Acceptance occurs only when the bet has been successfully recorded by the betting system.
After submission, check your account history, confirmation screen or other available record to ensure that the bet has been recorded correctly. If a bet does not appear to have been accepted, do not assume that it was placed. You should also avoid submitting repeated bets without checking your account, as this may result in more than one wager being recorded.
The amount shown at the time of confirmation is the amount that will normally be applied to the bet. Prices, odds and available markets may move before a bet is accepted. Where the website presents a changed price or requests confirmation of a change, you should review the updated information before continuing.
A bet may be refused, restricted, delayed, suspended or cancelled where this is permitted under the applicable rules. Reasons may include technical problems, market suspension, account restrictions, unusual activity, a failed payment or verification process, or the need to comply with legal and regulatory obligations. The applicable Terms and Conditions may provide further information about these circumstances.
Bet records and transaction history
Your account records may show information such as the date and time of a bet, the selected market or game, the stake, the applicable price or odds, the status of the bet and the result. You should review these records regularly and keep your own records where appropriate. If you believe a record is incorrect, raise the issue through the available support process as soon as possible and provide enough information for the transaction to be identified.
System records, audit trails and other electronic information may be used to determine whether a bet was submitted, accepted, changed or settled. Screenshots, browser displays or incomplete payment notifications may not show the final status of a transaction. The final account record and applicable rules will be considered when reviewing a query.
You should not rely on a temporary display, a pending message or an interrupted session as confirmation that a bet was accepted. If your connection fails, check your account history before trying again. This helps reduce the risk of duplicate bets and gives you a clearer record of the transaction.
3. Results, settlement and cancelled bets
Bets are settled using the official result, score, time, outcome or other source specified in the rules for the relevant market or game. Different markets may use different settlement conditions. For example, a market may depend on the result at the end of normal time, a final official result, a completed game, a particular round or another stated event. You should read the specific market rules before placing a bet.
If an event or game is postponed, abandoned, interrupted, rescheduled, changed or completed under unusual conditions, the outcome will be determined in accordance with the applicable market rules. A market may remain open, be settled on an official decision or be declared void where the relevant conditions are not met. The treatment of related combination bets may also depend on the specific rules.
A bet may be declared void where it cannot be fairly or accurately settled, where an essential condition is not satisfied, or where the relevant rules require that result. When a bet is void, the stake or affected part of the bet will generally be treated in the manner stated in the applicable rules. This may differ between single bets, combination bets, promotional features and different types of markets.
If a result is later corrected, withdrawn or replaced by the recognised official source, the settlement may be reviewed where the applicable rules allow this. A settlement decision may also be corrected if a clear administrative, technical or data error is identified. Any correction will be made in accordance with the relevant rules and the Terms and Conditions.
Errors and obvious mistakes
Information on a betting website may occasionally contain a typographical, technical, pricing, display or settlement error. This can include an incorrect market description, an inaccurate price, a duplicated selection, an incorrect event time or an outcome that is not available. If an error affects a bet, the bet may be reviewed and corrected or cancelled in line with the applicable rules.
You must not deliberately take advantage of a known error or system problem. This includes using delayed information, attempting to bypass account controls, exploiting a technical fault or placing bets after becoming aware that displayed information is inaccurate. Activity of this kind may result in a bet being cancelled, an account being restricted and further review being undertaken.
Settlement queries
If you have a question about the settlement of a bet, review the market rules and your account history first. If the issue remains unresolved, use the support or complaints process made available on the website. Include the relevant bet reference, date, market or game and a clear explanation of the issue. Do not include passwords or other sensitive security information in a query.
Queries should be raised promptly so that the relevant records and information can be reviewed. Submitting a query does not automatically change the status of a bet or guarantee a particular outcome. Any review will be conducted using the applicable rules and available transaction records.
4. Fair play, account use and responsible betting
Stellar Casino expects all players to use the service honestly and fairly. You must not use the website for unlawful activity, fraud, money laundering, collusion, manipulation, abuse of vulnerabilities or any other activity that may compromise the integrity of the service or another player’s experience.
You must not operate an account on behalf of another person, use another person’s payment method without authorisation, create accounts to avoid a restriction or attempt to disguise the source of funds. Account activity may be reviewed where there are concerns about identity, ownership, payment activity, security or compliance. Restrictions may remain in place while a review is conducted.
You must not attempt to manipulate a game, event or market, interfere with the website, use automated methods where they are not permitted, or exploit a fault to obtain an unfair advantage. You should report suspected technical problems through the available support process and stop using the affected feature until the issue has been addressed.
Responsible betting principles
- Decide how much time and money you are comfortable spending before you start.
- Keep betting separate from essential household or personal expenses.
- Avoid chasing losses by increasing stakes or continuing to play for longer than planned.
- Take regular breaks and stop if betting is affecting your mood, relationships, work or finances.
- Do not bet when you are affected by alcohol, drugs, strong emotions or pressure from other people.
- Use any account controls, deposit tools, time reminders, breaks or exclusion options available to you.
- Never borrow money or sell belongings to fund betting.
- Seek independent support if you are finding it difficult to control your gambling.
If you believe that betting may be becoming a problem, stop playing and use the responsible gambling tools available through the website. You may also seek help from an appropriate Australian gambling support service or a qualified financial or health professional. Friends and family can also be a useful source of support.
These Betting Rules are general information and do not replace the specific rules displayed for an individual game, event or market. If there is a difference between general information and a specific rule, the applicable Terms and Conditions and market or game rules should be reviewed together. By continuing to use Stellar Casino, you agree to follow the rules that apply to your account and each bet you place.
