Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Stellar Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these Terms, as well as any additional rules displayed for particular games, promotions or services.

1. About these Terms

These Terms apply to your use of the Stellar Casino website, mobile services, games, account features and any related services made available through the website. They should be read together with our Privacy Policy, Responsible Gambling information and any other rules or notices displayed on the site. If a specific game, promotion or service has additional terms, those additional terms will apply to that activity as well.

Article contents

1. About these Terms 2. Accounts and identity checks 3. Games, deposits and withdrawals 4. Promotions, responsible gambling and prohibited conduct 5. Suspension, liability and general legal terms

By accessing Stellar Casino, you confirm that you have read and accepted these Terms. If you do not agree with any part of them, you must not use the website or its services. We may update these Terms from time to time. Changes may be made to reflect legal requirements, changes to our services, security needs or operational improvements.

Updated Terms will be made available on the website. The date or version shown with the Terms may indicate when they were last revised. Your continued use of Stellar Casino after an update means that you accept the revised wording. If a change materially affects your rights or obligations, we may provide additional notice where appropriate.

Eligibility

You must be at least 18 years old to use Stellar Casino. You must also be legally permitted to access and use online gambling services from your location. You are responsible for checking the laws that apply to you before registering or playing. We do not invite anyone to use the website where online gambling is prohibited or restricted.

You must provide accurate information when using the website.
You must use the service only for lawful purposes.
You must not allow another person to use your account.
You must follow any game-specific, promotional or payment-related conditions shown on the site.
You must use the website in a responsible manner and avoid play that causes financial, personal or emotional harm.

2. Accounts and identity checks

Some features of Stellar Casino require you to create a player account. You may only create and maintain an account for yourself. Information supplied during registration must be complete, current and truthful. If your details change, you should update them as soon as reasonably possible through the available account tools or by using the support channels provided on the website.

You are responsible for keeping your login information confidential and for all activity carried out through your account. Choose a strong password, do not reuse it where possible, and do not share it with anyone. You should notify Stellar Casino promptly if you believe your account has been accessed without permission, your password has been compromised or an account transaction appears unfamiliar.

We may carry out identity, age, location, payment, fraud and source-of-funds checks. These checks help us meet legal, security and responsible gambling obligations. We may ask you to provide documents or information that reasonably supports the details associated with your account. Information may be reviewed before, during or after your use of the service.

Until required checks are completed, access to some features may be limited. Deposits, withdrawals, winnings or other account activity may be placed on hold where a review is necessary. We will handle personal information in accordance with the Privacy Policy and applicable privacy requirements.

One account and accurate details

Unless the website expressly permits otherwise, you may hold only one account. Creating multiple accounts, using another person’s details, or attempting to avoid an account restriction may result in account closure and a review of associated activity. Where an account is closed or restricted, we may take any action permitted by applicable law and these Terms.

You must not register or play on behalf of another person. Accounts are personal and must not be sold, transferred, rented or used as part of an informal arrangement with another player. We may refuse registration or request further information where we cannot reasonably confirm a person’s identity, eligibility or authority to use an account.

3. Games, deposits and withdrawals

The games available at Stellar Casino may change over time. Game rules, bet options, probabilities, features and other information may be shown within the relevant game or on the website. You should review those rules before placing a wager. A play or wager is generally treated as accepted when it is recorded by the website, subject to any technical review or correction permitted under these Terms.

You are responsible for checking the game, stake, payment method and other details before confirming a transaction. If you experience a technical issue, stop playing the affected game and report the issue through the support process shown on the website. We may review game records, account records and system information when investigating a disputed transaction or technical event.

Deposits

Deposits must be made using a payment method that you are authorised to use. The name and details associated with the payment method may need to match your account information. We may reject, reverse or review a deposit where there is a security concern, a payment failure, suspected misuse, or a requirement to comply with legal or financial controls.

Any minimum or maximum transaction amounts, available payment methods, fees and processing information will be displayed on the website or during the transaction process. You should check the information shown before confirming a deposit. Your bank, card provider or payment service may apply its own fees or conditions, for which you may be responsible.

Withdrawals

Withdrawal requests are subject to account checks and the requirements displayed on the website. We may return funds to the original payment method where this is possible and appropriate, or use another method available for your account. Additional verification may be required before a withdrawal is approved. Processing time can depend on the payment provider, account checks, transaction reviews and other circumstances outside our control.

You must not use the service to deposit or withdraw funds on behalf of another person, conceal the source of funds or conduct activity that appears fraudulent, unlawful or inconsistent with normal account use. We may delay, restrict or decline a transaction where a review is required. If an account balance contains funds that are subject to a genuine dispute or investigation, those funds may be held while the matter is assessed.

Errors and interrupted service

We aim to keep game and account information accurate, but errors, delays, outages or interruptions can occur. If a clear technical or system error affects a game, bet, balance or transaction, we may correct the error and take reasonable steps to restore the position that would have applied without the error, subject to applicable law. We may suspend a game or the website where necessary for maintenance, security or technical reasons.

4. Promotions, responsible gambling and prohibited conduct

Promotions and bonuses

Promotions, bonuses, rewards and other offers may be subject to separate terms. Those terms will explain matters such as eligibility, qualifying activity, expiry, wagering requirements, account restrictions, permitted games and any limits or exclusions. You should read the applicable offer terms before accepting or using an offer.

Unless the relevant promotion says otherwise, offers are intended for one person and one account only. We may withdraw, amend or refuse an offer where there has been an error, misuse, suspected manipulation, a breach of the offer terms or a change in legal or operational requirements. A promotion does not change your responsibility to play within your means.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only wager money you can afford to lose. Set a budget before you play, take regular breaks and avoid gambling when you are affected by alcohol, drugs, stress or strong emotions. You should never borrow money or use essential household funds to gamble.

Tools and support options may be available to help you manage your play. These can include account limits, time reminders, temporary breaks, self-exclusion and other controls, depending on the service and your location. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support. Information about available options is provided in our Responsible Gambling materials.

Prohibited activity

You must not misuse the website or interfere with its operation. Prohibited activity includes fraud, money laundering, payment abuse, collusion, cheating, software manipulation, use of bots or automated tools, exploiting a vulnerability, providing false information, bypassing security controls and attempting to manipulate a game or promotion.

Do not use the website to break the law or infringe another person’s rights.
Do not upload malicious code or attempt to disrupt the website or its systems.
Do not scrape, copy or commercially exploit website content without permission.
Do not threaten, abuse, harass or impersonate staff, other players or third parties.
Do not engage in activity intended to obtain an unfair advantage over the service or other players.

If we reasonably suspect prohibited activity or a breach of these Terms, we may investigate and restrict access while the review is taking place. We may also report matters to relevant parties where required or permitted by law.

5. Suspension, liability and general legal terms

Suspension and closure

You may stop using Stellar Casino at any time and may request account closure through the process available on the website. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, disputes, responsible gambling checks or prohibited activity.

We may suspend, restrict or close an account where we reasonably consider it necessary for security, legal, regulatory, responsible gambling, payment, operational or risk-management reasons. This may include a breach of these Terms, inaccurate information, suspected fraud, multiple accounts, failed verification or use from a location where the service is not available.

Where appropriate, we will provide information about the reason for a restriction, subject to security, privacy, legal and investigative considerations. If you believe an account decision or transaction has been made in error, you may raise the matter through the support or complaints process displayed on the website.

Website content and intellectual property

The website, including its text, design, graphics, software, logos and other content, is owned by or used with permission by Stellar Casino or its relevant providers. You may use the website for personal, non-commercial purposes in accordance with these Terms. You must not copy, adapt, distribute, reverse engineer, frame, publish or commercially exploit website content unless authorised or permitted by law.

Liability and events outside our control

We take reasonable steps to provide a secure and reliable service, but we do not promise that the website will always be available, uninterrupted, error-free or suitable for every purpose. Access may be affected by maintenance, communications networks, devices, payment providers, software, events outside our reasonable control or other technical circumstances.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law. To the extent permitted by law, any liability associated with your use of the website will be limited to the remedies required by law or those expressly stated in these Terms.

Complaints and applicable law

If you have a question, concern or complaint, review the support and complaints information available on the website and follow the stated process. Provide enough information for the matter to be investigated, including relevant account or transaction details, while avoiding the inclusion of unnecessary sensitive information.

These Terms are intended to operate in accordance with the laws that apply to the service and to your use of it. Any dispute will be handled through the complaint, review or dispute process available under applicable law. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted.

If you need clarification about these Terms, please use the current contact or support options displayed on the Stellar Casino website. The website may also contain further information about privacy, responsible gambling, account controls and applicable game or promotion rules.