Privacy Policy

How information is used

Personal information is collected and used for legitimate operational, security, customer service and compliance purposes. We aim to collect information that is reasonably relevant to these purposes and to avoid using it in ways that are incompatible with the reason it was collected.

• To create, maintain and administer your player account.
• To provide casino features, process account activity and keep records of your interactions with the service.
• To verify your identity, age and eligibility where checks are required.
• To process deposits, withdrawals, refunds and other account transactions.
• To detect, prevent and investigate fraud, money laundering, account misuse, collusion, security incidents and other potentially harmful or unlawful activity.
• To meet legal, regulatory, tax, financial and responsible gambling obligations that apply to the service.
• To respond to questions, resolve complaints, provide technical assistance and communicate with you about your account.
• To maintain, test, improve and secure the website, systems and services.
• To understand website usage, troubleshoot errors and monitor performance.
• To send service-related messages, including security notices, account updates and important changes to the website or its terms.
• To send marketing communications where permitted and where you have provided the necessary consent or otherwise have a lawful basis to receive them.

Some information may be combined or analysed to identify unusual patterns, protect accounts and improve the reliability of the service. Automated tools may assist with verification, security monitoring, fraud prevention or risk assessment. Where appropriate, you may contact us to ask about a decision affecting your account or to provide relevant information for review.

Sharing information with service providers

Stellar Casino may share relevant information with trusted service providers that help operate the website and provide associated services. Depending on the circumstances, these providers may support payment processing, identity verification, fraud prevention, information technology, hosting, customer support, security, analytics, communications or professional services.

Service providers should receive only the information reasonably needed for their assigned function and are expected to handle it securely and consistently with applicable privacy requirements. Information may also be disclosed where necessary to protect the rights, property or safety of players, Stellar Casino or others, to investigate suspected wrongdoing, or to comply with a lawful request or obligation.

Where permitted and necessary, information may be processed or stored by service providers in Australia or other countries. If information is handled overseas, reasonable steps are taken to support its protection and to ensure that the relevant provider handles it for the agreed business purpose.

Your privacy rights and contacting us

Depending on the circumstances and the privacy requirements that apply, you may have rights relating to the personal information held about you. These rights help you understand and control how your information is handled, while recognising that some requests may be limited by security, legal, operational or record-keeping requirements.

How to exercise your rights

To make a privacy or data request, contact support@stellarcasino.top. Please explain what you are requesting and provide enough information for the relevant account or records to be identified. For security, we may need to verify your identity before releasing information, changing account details or completing a request.

• Access your personal information and receive an explanation of how it is being used.
• Request correction of information that is inaccurate, incomplete or out of date.
• Request deletion of your personal information, subject to records that must be retained for legal, security, dispute or other legitimate purposes.
• Withdraw consent to marketing communications and request that promotional messages stop.
• Ask questions about the handling of your information or raise a privacy concern.

If you withdraw consent to marketing, you may still receive essential service communications, such as messages about account security, transactions, verification, responsible gambling, changes to the service or other matters that are necessary to administer your account. You can also use any unsubscribe option included in a promotional communication.

A request to close your account is different from a request to erase all information. Closing an account may stop access to the service, but some records may continue to be held where required by law or reasonably needed for fraud prevention, dispute resolution, security and the protection of legal rights.

Accuracy and updates

Please keep your account information accurate and tell us if relevant details change. We may ask you to update or confirm information from time to time, particularly where it is needed for identity verification, account security or legal compliance. If you believe information is incorrect, contact support@stellarcasino.top with details of the correction requested.

Changes to this Policy

This Privacy Policy may be updated when the service, technology, business processes or applicable privacy requirements change. The latest version will be made available on the website and will apply from the date it is published, unless a different date is stated. We encourage you to review this page periodically so you understand the current approach to privacy.